Client: Starbuck’s Point of Sale
challenge
Starbucks has had the same touch screen Point of Sale (POS) registers since the opening of their stores. They were looking to change the look and feel of the POS software and needed a way to train employees on this new software in a non-threatening low stress environment.
solution
Based on screen comps of the new POS software we were able to create POS simulation software. This simulation was built on Flash Actionscript 2 technology pulling in key menus through an XML relational database. The new POS simulations allowed for learning the screens, menus, and new prices as well as experiencing virtual customers, product scanning and payment tendering in the privacy of a training back room. This created a safe environment for learning while keeping the flow of traffic in the store moving.